Amtrak Problème signalé à GetHuman par GetHuman-drawsum

novembre 13, 2017

Report Details

Summary of the problem
Issue with Amtrak
Company and department tried
Amtrak - Support client
Reported by
GetHuman-drawsum - GetHuman user since août 20, 2016
Problem classification
Amtrak: Faire une réservation
Date of incident
novembre 2, 2017
Reported by GetHuman-drawsum
Reported on novembre 13, 2017 from Utah
Problem report / further detail
I had a brand new galaxy note II inside of my carry on. I set my carry on down, and when i stepped aside to ask the conductor a question, the cart with the luggage ran over my carry on and destroyed it. They had me fill out an incident report while I was there * months ago but i have not heard from them since. I have called, left messages, and they have not attended me.
How GetHuman-drawsum attempted to contact Amtrak
J'ai essayé d'appeler le Amtrak numéro du service client 877-444-4773
Was equipped with the following information
Adresse e-mail sur le compte, e-mail, référence de réservation, qui a effectué cette réservation, numéro de compte, numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 23, 2017

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