Amtrak Problème signalé à GetHuman par GetHuman-reinocla

novembre 19, 2017

Report Details

Summary of the problem
How can I cancel only one part of my reservation?
Company and department tried
Amtrak - Service client
Reported by
GetHuman-reinocla - GetHuman user since avril 3, 2016
Problem classification
Amtrak: Problème avec un voyage
Date of incident
novembre 11, 2017
Reported by GetHuman-reinocla
Reported on novembre 19, 2017 from Kentucky
Problem report / further detail
My reservation number is **BF**. Right now, I have two tickets (Boston - NY on Nov. *** NY - Boston on Nov. **). I would like to cancel the Nov. ** Boston - NY tickets. I am a college student, and I am trying to go home for thanksgiving. However, I found someone who I can carpool with on the ride there. Therefore, I want to cancel that first ticket, but keep the second one. Is this possible? If so, how can I cancel the individual ticket?
How GetHuman-reinocla attempted to contact Amtrak
J'ai essayé d'appeler le Amtrak numéro du service client 800-872-7245
Was equipped with the following information
Courriel, Prénom, Adresse de facturation, Référence de réservation, Adresse personnelle
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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