American Express Problème signalé à GetHuman par GetHuman-mmalik

décembre 7, 2017

Report Details

Summary of the problem
Lower my rate for American Express
Company and department tried
American Express - Service client
Reported by
GetHuman-mmalik - GetHuman user since mai 22, 2017
Problem classification
American Express: Carte refusée
Date of incident
décembre 6, 2017
Reported by GetHuman-mmalik
Reported on décembre 7, 2017 from Connecticut
Problem report / further detail
I have a personal loan with American Express that is for * years. The payments are high for me. Can the loan be stretched out from a * year loan to a longer loan to reduce the payments?
How GetHuman-mmalik attempted to contact American Express
J'ai essayé d'appeler le American Express numéro du service client 800-528-5200
Was equipped with the following information
Adresse de facturation, e-mail, nom du compte, adresse du domicile, numéro de téléphone, nom de famille, 4 derniers SSN
Reported back to GetHuman as fixed
Fixed, on décembre 25, 2017

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