American Express Problème signalé à GetHuman par GetHuman8216

novembre 6, 2017

Report Details

Summary of the problem
Can't get info about details of Amex offers at Local Restaurants
Company and department tried
American Express - Service client
Reported by
GetHuman8216 - GetHuman user since septembre 22, 2015
Problem classification
American Express: Plainte
Date of incident
octobre 28, 2017
Reported by GetHuman8216
Reported on novembre 6, 2017 from Ohio
Problem report / further detail
Their website about “Amex Offers” tells me about the local restaurants I can get discounts at using my American Express Card, but I cannot find out how much I need to spend or how much the discount is or what I have to do to get it. Anything I click on just takes me around in circles with no such information. All it does is give me a map of where the restaurants are and their addresses.*And when I click on “Contact Us” on the bottom of the web page, nothing happens except that the page I am on refreshes. There is no place to write them anything. Tried * different internet browsers.
How GetHuman8216 attempted to contact American Express
J'ai essayé d'appeler le American Express numéro du service client 877-352-6747
Was equipped with the following information
4 derniers SSN, Prénom, Nom sur le compte, Votre anniversaire, Numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 23, 2017

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