Amazon Problème signalé à GetHuman par GetHuman-andrewge

novembre 23, 2017

Report Details

Summary of the problem
price adjustment
Company and department tried
Amazon - Aide à la clientèle
Reported by
GetHuman-andrewge - GetHuman user since novembre 4, 2017
Problem classification
Amazon: Arrangement de paiement
Date of incident
novembre 10, 2017
Reported by GetHuman-andrewge
Reported on novembre 23, 2017 from Texas
Problem report / further detail
I ordered an item from amazon, sold by them, that came defective. I was told to return and repurchase. I received it three days ago and noticed today that it has dropped in price by fifty dollars. I emailed customer service and was told no, I started a chat and was told no by an employee and their supervisor and was told no when asked to speak to a manger higher than him.
How GetHuman-andrewge attempted to contact Amazon
J'ai essayé la messagerie Amazon via leur page Facebook pour voir si le service client répondrait
Was equipped with the following information
Nom sur le compte, Prénom, Adresse de facturation, Numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 28, 2017

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