Amazon Problème signalé à GetHuman par GetHuman-evlj

novembre 1er, 2017

Report Details

Summary of the problem
i need help with payment in subscriptions
Company and department tried
Amazon - Service client
Reported by
GetHuman-evlj - GetHuman user since février 12, 2016
Problem classification
Amazon: Problème de service client
Date of incident
octobre 26, 2017
Reported by GetHuman-evlj
Reported on novembre 1er, 2017 from Kansas
Problem report / further detail
I keep getting email saying that payment was declined in subscription, every time I update the payment method, I get a successful message, but later I get a different message with declined payment.
How GetHuman-evlj attempted to contact Amazon
J'ai essayé la messagerie Amazon via leur page Facebook pour voir si le service client répondrait
Was equipped with the following information
Nom, adresse de facturation, numéro de commande, numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 8, 2017
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