Amazon Problème signalé à GetHuman par GetHuman-alvaro_z

novembre 24, 2017

Report Details

Summary of the problem
i can*t log in my account
Company and department tried
Amazon - Service client
Reported by
GetHuman-alvaro_z - GetHuman user since novembre 12, 2015
Problem classification
Amazon: Problème de support général
Date of incident
novembre 19, 2017
Reported by GetHuman-alvaro_z
Reported on novembre 24, 2017 from Montana
Problem report / further detail
i try to change my apssword. The system send a code to my email. I write the code. The system ask me for a new password twice. I write the password and a security code. The system say everything is ok an ask me for the login data. I write my email and my new passord. The system say: Thre is a problem: Password is not correct. I can nopt access my account. What can i do? I have a gift card in my account. Please give me a solution.
How GetHuman-alvaro_z attempted to contact Amazon
Recherche d'une Amazon FAQ sur services.amazon.com
Was equipped with the following information
Nom, adresse de facturation, prénom, numéro de compte
Reported back to GetHuman as fixed
Fixed, on décembre 6, 2017
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