Amazon Problème signalé à GetHuman par GetHuman-joselee

novembre 29, 2017

Report Details

Summary of the problem
error address verification
Company and department tried
Amazon - Service client
Reported by
GetHuman-joselee - GetHuman user since avril 29, 2016
Problem classification
Amazon: Renvoyer une commande
Date of incident
novembre 23, 2017
Reported by GetHuman-joselee
Reported on novembre 29, 2017 from West Virginia
Problem report / further detail
I tried to buy digital codes on amazon, I didnt know my VISA card had no balance. i used a USA address because my PSN account is in USA, I am from Panama, so That's why I should do it that way. But obviously amazon I refuse the purchases and block my account, I have sent two faxes with the information requested and I still do not receive a response.
How GetHuman-joselee attempted to contact Amazon
J'ai essayé d'appeler le Amazon numéro du service client 888-280-4331
Was equipped with the following information
Adresse personnelle, ID de compte, Prénom, Adresse e-mail sur le compte, Adresse de facturation, E-mail, Numéro de commande, Numéro de téléphone, Nom sur le compte
Reported back to GetHuman as fixed
Fixed, on décembre 18, 2017

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