Amazon Problème signalé à GetHuman par GetHuman-lthom

novembre 1er, 2017

Report Details

Summary of the problem
Portmerion set broken plate
Company and department tried
Amazon - Service client
Reported by
GetHuman-lthom - GetHuman user since avril 30, 2017
Problem classification
Amazon: Compte piraté
Date of incident
octobre 19, 2017
Reported by GetHuman-lthom
Reported on novembre 1er, 2017 from Hawaii
Problem report / further detail
You wrote "I ordered a set of * Portmerion, (order ****-*******-********), on Jan. *. It arrived quickly, but with ONE plate broken. I described the problem, and requested ONE replacement plate (reorder* ***-*******-*******) and sent the ONE broken plate back. I just wanted to have ONE replacement sent, but I received another set of *, with another broken plate. I just want a complete set of *, and don't know what to do. I don't want to be charged for two sets because I only sent back the broken plate. Do I now send back * plates? Lois Thom
How GetHuman-lthom attempted to contact Amazon
J'ai essayé d'appeler le Amazon numéro du service client 888-280-4331
Was equipped with the following information
Numéro de commande, Adresse personnelle, E-mail, Adresse e-mail du compte, Adresse de facturation, Prénom, Nom, Numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 21, 2017
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!