Amazon Problème signalé à GetHuman par GetHuman-badpoodl

novembre 2, 2017

Report Details

Summary of the problem
Ordered two books, which were sent to my old mailing address in Fairbanks, AK. Post Office in Fai...
Company and department tried
Amazon - Service client
Reported by
GetHuman-badpoodl - GetHuman user since février 10, 2017
Problem classification
Amazon: Rembourser
Date of incident
octobre 26, 2017
Reported by GetHuman-badpoodl
Reported on novembre 2, 2017 from Virginia
Problem report / further detail
Ordered two books, which were sent to my old mailing address in Fairbanks, AK. Post Office in Fairbanks is holding the books for pickup. I now live in Moscow, Idaho. I cannot pick the books up. I tried to get the books re-directed to the new mailing address I had on file for Moscow, ID, but somehow it picked up the old address. I got an email yesterday from DHL saying to contact them for re-shipment, but DHL says they have no record of any such shipment.**Original order * ORDER * ***-*******-********Original shipment order through USPS ************************Also please confirm whether or not I am an Amazon Prime member. **Nancy Spink*(***) ***-****
How GetHuman-badpoodl attempted to contact Amazon
J'ai essayé d'ouvrir une fenêtre de discussion avec Amazon à amazon.com
Was equipped with the following information
Prénom, Nom, Adresse e-mail du compte, Adresse de facturation, Adresse personnelle
Reported back to GetHuman as fixed
Fixed, on novembre 9, 2017

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