Amazon Problème signalé à GetHuman par GetHuman-bendert

novembre 10, 2017

Report Details

Summary of the problem
Order gets canceled and account gets put on hold due to address verification
Company and department tried
Amazon - Service client
Reported by
GetHuman-bendert - GetHuman user since décembre 12, 2015
Problem classification
Amazon: Retour
Date of incident
novembre 3, 2017
Reported by GetHuman-bendert
Reported on novembre 10, 2017 from Maryland
Problem report / further detail
I keep trying to order things off amazon, but they keep needing to verify my address and then my order gets canceled and my account gets put on hold. This is the third time this has happened, the first time my debit card got cancelled and I had to wait two weeks for a new one. This is complete nonsense, I've never had problems ordering from you before. I want it fixed now, I can provide any verification necessary and can answer any questions.
How GetHuman-bendert attempted to contact Amazon
J'ai essayé de tweeter @amazon pour voir si Amazon le service client répondrait
Was equipped with the following information
Identifiant du compte, numéro de téléphone, numéro de commande, e-mail, nom du compte, adresse du domicile, adresse de facturation, prénom
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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