Amazon Problème signalé à GetHuman par GetHuman4196

novembre 3, 2017

Report Details

Summary of the problem
My kindle has a virus and i want to reset it.
Company and department tried
Amazon - Service client
Reported by
GetHuman4196 - GetHuman user since juillet 1, 2016
Problem classification
Amazon: Problème de support général
Date of incident
octobre 29, 2017
Reported by GetHuman4196
Reported on novembre 3, 2017 from Tennessee
Problem report / further detail
i can enter * digit passcode for the lock screen. when i do, there is a page that says my kindle is locked and can't do anything else.
How GetHuman4196 attempted to contact Amazon
Recherche d'une Amazon FAQ sur services.amazon.com
Was equipped with the following information
Numéro de commande, ID de compte, Adresse personnelle, Numéro de téléphone, E-mail, Nom sur le compte, Nom, Prénom, Adresse de facturation
Reported back to GetHuman as fixed
Fixed, on novembre 12, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!