Amazon Problème signalé à GetHuman par GetHuman-gormik

novembre 1er, 2017

Report Details

Summary of the problem
I was sent the wrong item on one of my orders.
Company and department tried
Amazon - Service client
Reported by
GetHuman-gormik - GetHuman user since septembre 4, 2015
Problem classification
Amazon: Surcharge / Charge étrange
Date of incident
octobre 22, 2017
Reported by GetHuman-gormik
Reported on novembre 1er, 2017 from Washington
Problem report / further detail
You guys sent me the wrong item, I ordered the Redragon Karura *** with **** keys, the item I recieved is an EagleTec K***-KS** which is a cheaper keyboard*mouse combo. I need to exchange the item.
How GetHuman-gormik attempted to contact Amazon
Recherche d'une Amazon FAQ sur amazon.com
Was equipped with the following information
Courriel, prénom, adresse personnelle, adresse de facturation, numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 21, 2017

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