Amazon Problème signalé à GetHuman par GetHuman-avelina

novembre 1er, 2017

Report Details

Summary of the problem
I am being charged for return shipping when I originally bought an item through amazon prime
Company and department tried
Amazon - Service client
Reported by
GetHuman-avelina - GetHuman user since décembre 7, 2015
Problem classification
Amazon: Réclamation générale du client
Date of incident
octobre 26, 2017
Reported by GetHuman-avelina
Reported on novembre 1er, 2017 from New York
Problem report / further detail
I bought something through amazon prime and now when i requested to get a refund I am being charged for the return shipping because the item is no longer available for prime
How GetHuman-avelina attempted to contact Amazon
J'ai essayé d'ouvrir une fenêtre de discussion avec Amazon à amazon.com
Was equipped with the following information
Adresse de facturation
Reported back to GetHuman as fixed
Fixed, on novembre 7, 2017

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