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Amazon Problème signalé à GetHuman par GetHuman-rubyscoo

octobre 31, 2017

Report Details

Summary of the problem

Got charged for an order placed Dec** that has not been shipped

Company and department tried

Amazon - Service client

Reported by

GetHuman-rubyscoo - GetHuman user since septembre 2, 2015

Problem classification

Amazon: Problème de service client

Date of incident

octobre 29, 2017

Reported by GetHuman-rubyscoo

Reported on octobre 31, 2017 from Texas

Problem report / further detail

Got charged for order made on Dec** and order hasn't even been shipped

How GetHuman-rubyscoo attempted to contact Amazon

Recherche d'une Amazon FAQ sur amazon.com

Was equipped with the following information

Nom sur le compte, Nom, Adresse e-mail sur le compte, E-mail, Adresse personnelle

Reported back to GetHuman as fixed

Fixed, on novembre 9, 2017

How-to Guides GetHuman-rubyscoo May Have Used

Comment changer mon adresse e-mail Amazon?Comment consulter l'historique de mes achats?Comment puis-je faire appel d'une accusation frauduleuse d'Amazon?Que dois-je faire en cas de tentative de livraison? Comment changer mon adresse?Que dois-je faire si j'ai un code de carte-cadeau illisible?Comment annuler ma commande Amazon?

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