Amazon Problème signalé à GetHuman par GetHuman-awesomly

novembre 4, 2017

Report Details

Summary of the problem
Charged for shipping
Company and department tried
Amazon - Service client
Reported by
GetHuman-awesomly - GetHuman user since octobre 18, 2016
Problem classification
Amazon: Contester une accusation
Date of incident
octobre 31, 2017
Reported by GetHuman-awesomly
Reported on novembre 4, 2017 from Vermont
Problem report / further detail
Says free shipping, says will be charged for shipping when in cart.**RESOLVED: The product received free standard shipping, while the rest of my products only qualified for free shipping once the total was greater than $**. Once the product was ordered separately it received free shipping.
How GetHuman-awesomly attempted to contact Amazon
Recherche d'une Amazon FAQ sur amazon.com
Was equipped with the following information
Nom, nom sur le compte, ID de compte
Reported back to GetHuman as fixed
Fixed, on novembre 10, 2017

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