Air Canada Problème signalé à GetHuman par GetHuman-bnewberg

novembre 3, 2017

Report Details

Summary of the problem
I cancelled my flight yesterday because of a serious family emergency. I would like to get a ref...
Company and department tried
Air Canada - Service client
Reported by
GetHuman-bnewberg - GetHuman user since mars 6, 2017
Problem classification
Air Canada: Erreur générale du client
Date of incident
octobre 27, 2017
Reported by GetHuman-bnewberg
Reported on novembre 3, 2017 from New Jersey
Problem report / further detail
I cancelled my flight yesterday because of a serious family emergency. I would like to get a refund on compassionate grounds. My sister fell and broke her hip * weeks ago, in diagnosing the fracture, cancer was discovered. Surgery has not yet been done, and prognosis is unclear. I found a webpage for request for refund. What should I send as an attachment? What should be said in a doctor's letter? Can a refund be issued when prognosis is unclear
How GetHuman-bnewberg attempted to contact Air Canada
J'ai essayé d'appeler le Air Canada numéro du service client 888-247-2262
Was equipped with the following information
Nom sur la réservation, Adresse du domicile,, Numéro de téléphone, Email, Référence de réservation à 6 caractères, Nom, Prénom
Reported back to GetHuman as fixed
Fixed, on novembre 18, 2017

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